What Lies Ahead for Outsourcing in 2007

TAKEAWAY: With the year drawing to a close, it's time for all those articles with predictions for the coming year. This one, oddly enough, presents 11 instead of the usual 10, from outsourcing expert Ben Trowbridge, the CEO of global advisory firm Alsbridge. Among them: the opening of new regions of Eastern Europe as outsourcing destinations; the continued possibility of private equity firms acquiring major outsourcing providers; and the growing popularity of shared service centers, with Indian providers leading the way. Contrary to many other experts, Alsbridge predicts China will struggle to position itself as a viable BPO alternative, because of language barriers, a low national birthrate and other issues.

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